INFOPRO emphasizes product and service excellence in its solutions & services delivery. Governed by ISO 9001:2008 and CMMI, INFOPRO is institutionalized with a set of quality management standard that serves as the guiding principles of its overall operations to steer the company towards business success. This quality mission has driven the company's growth progressively over the past two decades, and is encapsulated in our motto:
Product Excellence Is Our Goal
Total Customer Satisfaction Is Our Aim
Ongoing Improvement Is Our Direction
In November 2013, INFOPRO has been appraised at Level 5 of the CMMI Institute’s Capability Maturity Model Integration (CMMI) – the first Maturity Level 5 organization in Malaysia on any constellation of CMMI V1.3. The appraisal was performed by QAI India Limited.