INFOPRO Named as Best Core Banking Solution Provider in Banking Tech Awards


INFOPRO, the global banking software, and solutions company has been named winner of Fintech Futures’ Banking Tech Awards 2020 in the ‘Best Core Banking Solution Provider’ category. This prestigious award recognizes INFOPRO’s AI-driven Digital Banking platform – A new generation digital banking platform built with innovative technology enablers, open APIs, Artificial Intelligence (AI), and analytic, that can be optimized through cloud deployment.

Ey Chuah Wan

“This is a proud moment for INFOPRO. We are honored to be recognized as Best Core Banking Solution Provider. Our banking solutions adhere to global best practices and standards. Being a CMMI Level 5 company and ISO 9001 certified is a testament to our dedication to quality processes. We have maintained 100% successful implementation track record across 100 banks in 32 countries and maintained uninterrupted profitability since inception. The same strong base bodes well for INFOPRO to add value to all-digital bank aspirants as their go-to core banking solutions provider. We enable and empower customers to digitalize their banking business easily, may it be a pure digital bank model or a hybrid model, and we can fully comply to the central bank’s regulatory framework.” said Chuah Wan Pin, CEO.

Stirring up a digital revolution

INFOPRO is among a handful of solution providers who offer a complete end-to-end banking solution, encompassing core banking, digital applications, risk and compliance, and business analytic. Even more impressive is integrating AI throughout the solutions – in front, middle and back-office processes, creating delightful customer engagement experiences and contributing to operational efficiency. Consequently, lower the cost-to-income ratio for banks.

INFOPRO’s product blueprint- a comprehensive and flexible banking suite consisting of over 52 modules.
INFOPRO’s product blueprint- a comprehensive and flexible banking suite consisting of over 52 modules.

Having a complete banking suite with digital banking technology plus a team of experienced ex-bankers have empowered the company to venture into new grounds.

“We are one of the very few pioneer solution providers in the region to launch our very own digital bank in APAC. This venture is a testament of our confidence in delivering an agile and robust banking platform for digitalizing banking,” said Chuah.

“The digital bank will be built upon our AI-driven Digital Banking platform and equipped with underlying AI technologies to deliver a differentiated experience to customers,” he adds.

AI-driven Digital Banking Platform – what is it, and why do banks need it?

In an increasingly digitalized world, scalability, connectivity, and rapid deployment are needed to unlock value through systems’ synergy to meet the ever-changing market demands. The AI-driven Digital Banking platform is designed to equip banks with agility, digital connections, and intelligence required to run a successful business.

The robust features and modular components allow banks to launch quickly with appropriate go-to-market strategies. Yet, banks will be able to customize solutions as they scale and grow. The platform’s flexibility enables it to cater to banks and non-bank FIs regardless of size. It can support both Conventional and Islamic banking business models.

Key innovations underlying INFOPRO’s AI-driven Digital Banking platform.
Key innovations underlying INFOPRO’s AI-driven Digital Banking platform.

Machine Learning (ML), Deep Learning (DL), and Natural Language Processing (NLP) technologies embedded within the solutions help banks acquire superior processes and faster turnaround time for decision making, enabling market position leadership. Thus, human errors can be avoided, contributing significantly to human capital efficiencies and productivity, boosting both margins and profits.

AI technology will aid in market intelligence resources to provide more depth in obtaining business and customer insights. With data as the new oil, banks must extrapolate and monetize the value of data to uncover recent consumer behavior trends, generate revenue with superior products and services positioning, enhance customer experience, and reduce cost in the process.

Boundless Opportunities in Digitization

INFOPRO’s AI-driven Digital Banking platform automates and streamlines processes and decision-making to bring about tremendous cost savings and revenue generation opportunities to banks. Leveraging AI technologies’ benefits enable banks to revolutionize their banking systems cost-effectively and build a seamless customer-centric banking journey. The comprehensive platform covers intuitive eKYC onboarding, credit risk profiling, intelligent advisory, contextualized services, enterprise risk management, and connecting to a larger ecosystem.

Ultimately, the customer is at the heart of the business. A banking solution provider whose systems and services are tuned to help banks prioritize customer engagement and retention will help them maximize their returns.

Learn more about INFOPRO’s products here.

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