Privacy Policy

At INFOPRO Sdn. Bhd., we respect your privacy and are committed to handling personal data responsibly. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your personal data. It may be updated from time to time.

This Policy supplements but does not supersede or replace any consent which you may have previously provided to INFOPRO Sdn. Bhd. (“INFOPRO,” “we,” “us,” or “our”) or any rights that INFOPRO may have under applicable laws in relation to the processing of your personal data.

Our processing of personal data is subject to the Personal Data Protection Act 2010 (PDPA) and its amendments, where applicable.

1. Personal Data We Collect

When you interact with us through our website, including when you submit our contact form, we may collect personal data such as:

  • Full Name
  • Email Address
  • Phone Number
  • Country of Residence
  • Company Name (if provided)
  • Product Interest (as selected in the form)
  • Any additional information you choose to include in the “Message” field

We limit our collection to information that is relevant and necessary for the purposes described in this Policy.

2. How We Use Your Personal Data

We may process your personal data for purposes including, but not limited to:

  • Responding to your inquiries or requests
  • Providing information about our products and services
  • Connecting you with one of our consultants, where appropriate
  • Improving our services and customer engagement
  • Complying with legal and regulatory requirements

3. Communications and Marketing

We may send you newsletters, updates, and promotional communications from time to time. These may include information about new products, special offers, invitations to events, or other content that we believe may be of interest.

If you prefer not to receive such communications, you may unsubscribe at any time by clicking the “unsubscribe” link included in our emails or by contacting us directly. Please note that even if you opt out of promotional communications, we may still send you service-related messages in response to your inquiries.

4. Cookies and Website Data

Our website may use cookies and similar technologies to improve functionality and enhance your browsing experience. Cookies are small files stored by your browser. You may adjust your browser settings to block or delete cookies. Any cookies we use are primarily for functional or analytical purposes and are not intended to personally identify you.

5. Sharing of Personal Data

We do not sell or rent your personal data. We may disclose personal data in the following circumstances:

  • To our subsidiaries, affiliates, or service providers, who process personal data on our behalf for the purposes described in this Policy
  • To partners or third parties where you have consented to such disclosure (for example, event sponsors)
  • Where required by law, regulation, or legal process
  • Where disclosure is necessary to protect our rights or to comply with obligations under contracts or agreements

Any third parties with whom we share personal data are expected to protect it appropriately and to process it only for the specified purposes.

6. International Transfers

Your personal data may be transferred to, stored, or processed in jurisdictions outside of Malaysia. Where such transfers occur, they will be carried out in accordance with applicable legal requirements and with reasonable safeguards in place.

7. Security of Personal Data

We implement reasonable technical, administrative, and organizational measures designed to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. While no system or method of transmission can be guaranteed as completely secure, we strive to protect your information and encourage you to keep your login details and passwords confidential.

8. Data Retention

We retain personal data for as long as reasonably necessary to fulfil the purposes for which it was collected or as required by law. When personal data is no longer needed, we will take reasonable steps to securely delete or anonymize it.

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights in relation to your personal data, including the right to request access, correction, or deletion. You may also have rights to object to or restrict certain types of processing, or to withdraw consent where processing is based on consent. Such requests will be handled in accordance with the PDPA and other applicable laws.

10. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on our website with a revised effective date.

11. Contact Us

If you have questions about this Policy or wish to exercise your privacy rights, you may contact us at:

INFOPRO Sdn. Bhd.
8, Block B3, Leisure Commerce Square
No. 9, Jalan PJS 8/9,
46150 Petaling Jaya, Selangor D.E, Malaysia
Email: marketing@infopro.com.my

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Contact Us

Contact our sales team or business advisors to help your business.

INFOPRO Sdn Bhd

Block B3 Level 8, Leisure Commerce Square, No. 9, Jalan PJS 8/9, 46150 Petaling Jaya, Selangor

market@infopro.com.my
+60 (3) 7876 6666