Offering customers the assurance of continuous support , effective communication, streamlined escalation procedure, faster turnaround time & easy monitoring.
Ongoing maintenance & support services are available to INFOPRO customers. The support team comprises of experienced professionals with in-depth knowledge of system functionalities and all technical matters. Support coverage includes both technical and user operation aspects.
Our innovative support services include an intuitive and centralized e-Support-Channel, also
known as the CSSi (Customer Support System over Internet) Portal, to raise and manage ongoing inquiries, issues and change requests. CSSi is designed and built with the aim to serve users better throughout our support process.
INFOPRO offers business and technical consulting services to help financial institutions reengineer and transform their existing operational processes and technical infrastructure.
INFOPRO’s project implementation framework is a proven strategy designed to support and manage multiple projects to achieve common strategic business goals.
Using a proven training approach, different types of training delivery methods are available, including instructor-led courses, hands-on practical workshops, multimedia eLearning courses, and more.
Contact our sales team or business advisors to help your business.
Block B3 Level 8, Leisure Commerce Square, No. 9, Jalan PJS 8/9, 46150 Petaling Jaya, Selangor