Quality Mission

INFOPRO aspires to be a leader in banking systems and financial technology innovation by cultivating positive transformation that will shape organizations and improve experiences for a better world.

Our vision to be a global value-driven banking solution provider drives the core of our corporate culture in striving for excellence. Through prompt delivery of proven systems and services to all our customers, INFOPRO has maintained 100% successful implementation track record since inception.

CMMIDEV5

Governed by ISO 9001:2015 and CMMI (Capability Maturity Model Integration) Level 5 appraised, INFOPRO is institutionalized with a set of quality management standards that serves as the guiding principles of its overall operations to steer the company towards business success. We maintain a robust process and world-class quality in the development and implementation of the eICBA System.

This quality mission has driven the company’s growth progressively over the past three decades and is encapsulated in our motto:

Our Goal
Our Goal

Product Excellence

Our Aim
Our Aim

Total Customer Satisfaction

Our Direction
Our Direction

Ongoing Improvement

Journey to Process Excellence

Journey to Process Excellence

1998

CMMI Level5
Appraisal

2008

CMMI Level3
Rated By SE

2009

Upgraded To
ISO9001:2008

2010

ISO9001:2008
Recertified

2011

CMMI Level4
Rated By OAL

2012

MSC Malaysia-TUV
Standard Certified

2013

CMMI Level5
ISO9001:2015

ISO9001

2016 - Today

CMMI High Maturity
Level5 Re-Appraisals in
2016 and 2019

World Class Best Practices

We take our quality processes seriously

GBS Asia Awards 2020

This award commends INFOPRO’s adoption and adherence to world-class industry standards in the development and implementation of products and services. INFOPRO stands out as the only Malaysian company to be appraised at CMMI (Capability Maturity Model) Level 5 – the highest level attainable, which evidences continuous improvement not only at project level but also organization-wide. Compliance to global industry standards such as ISO9001 and MSC Malaysia’s Software Product Assessment and Rating Standard developed by TUV Rheinland (Germany) is a culture that we adopt and control throughout our company’s processes.

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INFOPRO Sdn Bhd

Block B3 Level 8, Leisure Commerce Square, No. 9, Jalan PJS 8/9, 46150 Petaling Jaya, Selangor

market@infopro.com.my
+60 (3) 7876 6666