Training Services for eICBA Solution – INFOPRO

Training Services for eICBA Solution


A variety of training services is offered by INFOPRO to eICBA users. The eICBA training courses are conducted by our professional trainers with the subject matter expertise using a proven effective training approach. Different types of training delivery methods are available, including instructor-led courses, hands-on practical workshops, multimedia eLearning courses, etc.

INFOPRO has a fully equipped Training Center with world-class facilities. Alternatively, training can also be conducted at customers’ premise if preferred.

The standard courses available are:

  • eICBA Core Banking Modules’ Functionalities & Operation
  • eICBA Wholesale Banking Modules’ Functionalities & Operation
  • eICBA System & Database Administration
  • eICBA Database Architecture Overview
  • eICBA Support & First-Level Troubleshooting Techniques

The offerings of training services cover:

  • Training need analysis
  • Target audience analysis
  • Training syllabus tailoring
  • Training logistics arrangement
  • Training environment & infrastructure setup & testing
  • Training materials preparation
  • Training delivery
  • Training effectiveness follow up